FAQ

 1. What types of flavors do you offer?

We offer a wide range of flavors, including natural and artificial options, suitable for various applications such as beverages, baked goods, confections, dairy products, and more. 

 2. Are your flavors suitable for organic products?

Yes, we provide organic flavor options that comply with organic certification standards. Please check the product specifications or contact us for more details.

 3. How do I choose the right flavor for my product?

Choosing the right flavor depends on your specific application and target audience. Our expert team is available to assist you in selecting the best flavor to meet your needs.

 4. Can I get samples of your flavors?

Yes! We offer samples of our flavors for you to test in your formulations before making a bulk purchase. Please contact us to request samples.

 5. How do I place an order?

You can place an order directly through our website by adding the desired flavors to your cart and following the checkout process. For bulk orders or specific inquiries, please reach out to our sales team.

 6. What is your shipping policy?

We ship our products globally. Shipping costs and delivery times vary based on location and order size. You will receive tracking information once your order has shipped.

 7. What is your return policy?

If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to discuss returns or exchanges. Products must be unopened and in their original packaging.

 8. How can I contact customer support?

You can reach our customer support team via email at [Your Email Address] or by phone at [Your Phone Number]. We’re here to assist you with any questions or concerns.

 9. Do you provide technical support for using flavors in recipes?

Yes! Our knowledgeable team can provide guidance on how to effectively use our flavors in various applications, including formulation advice and troubleshooting.

 10. Are your flavors allergen-free?

While we strive to offer allergen-free options, some flavors may contain allergens or be processed in facilities that handle allergens. Please refer to the product specifications or contact us for detailed allergen information.